Privacy

 

We are myDevices, Inc. (“myDevices”, “our”, “us” or “we”). Your privacy is extremely important to us. This privacy policy (this “Privacy Policy”) describes our online information practices (our “Information Practices”) which govern how we collect, store, share and use the information you submit and entrust to us when you visit and access our software, products, services, mobile and web applications (our “Applications”), and websites (our “Websites”)(collectively, our “Services”). We license access to our Services to you under our Terms of Service set forth at URL https://mydevices.com/legal/mydevices/terms-of-service/ (our “Terms of Service”) for use on your computers, phones and mobile devices (collectively, your “Devices”).

By visiting and accessing the Services, either through the Applications and/or Websites, you represent to us that you are at least 18 years of age and you agree that the information you submit to us via the Services will be collected, stored, shared and used as described in this Privacy Policy. This Privacy Policy is incorporated by reference into the Terms of Service as if this Privacy Policy was expressly set forth in such Terms of Service.

When and What Information do we Collect?

When you visit or access our Websites, Applications, or Services, or purchase, download, activate or register a Service with us, you will be prompted to provide (and we will collect) certain types of personally identifiable information (“PII”), such as your name, postal address, e-mail address, telephone number and other unique information such as unique device identifiers, geo-location (with respect to Google Maps inclusion, also subject to Google’s Privacy Policy found at http://www.google.com/policies/privacy) and product and service preferences. We also collect the e-mail addresses of customers who communicate with us via e-mail and those who provide their e-mail address when joining our mailing list. In addition, we collect personally identifiable information that is voluntarily provided to us by individuals who visit our Websites and Applications, or who use our Services, in connection with activities such as contest participations, survey information and member account registrations.

We may also collect information about you from commercially available sources. Such information may include your name, address, email address and demographic data. The information that we may collect from these sources may be used along with other information that we collect from you.

We may collect non-personally identifiable (anonymous) information from all visitors to our Services, regardless of whether they place an order with us or download software, volunteer such information, communicate with us, join our mailing list or otherwise.

We may collect data collected through or from Devices in connection with your use of the Services, such as (without limitation):

  • data collected by IoT sensors during monitoring, such as environmental data (temperature, humidity, etc.), security information (opened/closed doors and windows, smoke, motion etc.), and location information; and
  • device Information, such as model and serial number, network information (including IP address), device activity logs, operating system, service carrier, location and historic and current device configuration.

Some of the Services allow you to choose to invite other users to grant you access to their Devices, or permit other users the right to gain access to your Devices. We strongly discourage the sharing of log-in information, passwords and other personal information. In any case, we are not liable for disclosure or use of any of your PII or other information on your Devices to other users through use of the Services or for alteration of/damage to a Device resulting from the sharing of such information.

Like many sites, our Services utilize “cookies.” Cookies are small text files that reside on your Device and identify you as a unique user. Cookies allow us to, among other things, measure activity on our Services and to personalize your experience. For example, cookies enable us to remember your viewing preferences without requiring you to re-type a user name and password. Cookies also allow us to track your status or progress when ordering products from us. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your device by following your browser’s help file directions. However, if you reject or delete cookies you may have some trouble accessing and using some of the pages and features on our Services. We also use other common information gathering tools such as web beacons and embedded web links.

We also make use of log files in order to track information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), platform type and date/time stamps. The log files may also contain information we gather that can be used in trend analysis, administration of the site, and overall demography tracking; this information is gathered through the counting of clicks and not linked to PII.

How is Information Used?

We use information we collect for the following purposes:

  • provide you with, and improve, the Services;
  • fulfill orders and process payments for the sale of Services;
  • administer your account and back-up your data;
  • troubleshoot issues you encounter with the Services;
  • respond to your questions and concerns, and provide customer support;
  • contact you, and send you notifications, about the Services according to your preferences;
  • send you marketing communications, as permitted by applicable law; and
  • analyze and better understand how users access and use Services, both on an aggregated and individualized basis, in order to improve our Site, our Products, create new features, provide you new offerings, respond to user preferences, and to protect your data.

Aggregate, anonymous data collected is statistical in nature, and does not include personally identifiable information. This data may be used to improve your user experience and the overall quality of our Services.

When you provide us with your credit card information we may redirect that information to certain third parties only for the purpose of payment processing in accordance with their own privacy and security policies.

How is Information Shared?

Any party we share your information with agrees to receive, use, store and disclose such information only in accordance with this Privacy Policy.

We may share information we collect from you with:

  • our corporate affiliates that provide aspects of the Services or otherwise support our provision of the Services;
  • reputable third party vendors, service providers, contractors or agents who perform aspects or functions of the Services on our behalf (e.g., help deliver the Services to you, maintain our Websites and Applications, store data, or perform data analytics);
  • select business partners to facilitate their ability to offer you with products and services that we believe will be compelling to our customers and to those who have subscribed to our mailing list;
  • third parties in order to: (i) respond to the requests of police and governmental authorities, (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud, enforce or protect our rights, protect your information, or enforce the Terms of Service and this Privacy Policy, or (iv) protect the personal safety of our employees and third parties; and
  • third parties, or transfer it to third parties, for business reasons, such as in the context of the sale or merger of our company or business.

We may share your aggregated and de-identified information, which is anonymized and does not identify you, for a variety of purposes, including to improve our offerings. We may also share this anonymized information with third parties for marketing, advertising, research, or similar purposes.

We may also share your PII with third parties in certain circumstances when we receive your prior express consent to do so.

We may participate in behavioral-based advertising and use third-party service providers to serve ads on our behalf via the Services. Such providers may collect information about your visits to, and use of, our Services. They may use information about your visits and use of our Services to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by many major websites.

We also work with third parties to monitor certain pages of our Website and Applications for the purpose of reporting website traffic and other advertising statistics. These third parties may use cookies and/or other monitoring technologies to compile anonymous statistics about our visitors and Service users. Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast.

The Services may contain links to third-party websites for your convenience and information. We do not control those websites or make any representations or warranties about their use or the third party policies that govern such use. Any personal information that is obtained by third parties is not covered by this Privacy Policy. We encourage you to review the privacy policies of third-party websites and applications you visit.

The Service may allow you to enable various online third-party services to be directly integrated into your Device. By enabling such third-party services, you are allowing us to share log-in information and other relevant information with these service providers. However, please remember that the manner in which third-party services use, store and disclose your information is governed solely by the policies of such third parties, and we shall have no liability or responsibility for the privacy practices or other actions of any third party-service that may be enabled within the Services.

How is Information We Collect Made Accessible to You?

You may view, edit and update some of the information that we collect from within the Services. If you are not able to access certain information and wish to, please let us know, and we will take reasonable steps to allow you to access such information to the extent possible. We will retain your information for as long as your account is active or as needed to provide Services to you. If you wish to cancel your account, request that we no longer use your information to provide Services to you, or change/update your information, you may contact us as at support@mydevices.com. We will retain and use your information as necessary to comply with our legal obligations.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the information transmitted to us, both during transmission and upon receipt. No method of transmission or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of our Services, please contact us at support@mydevices.com.

Other Rights & Important Notices

We do not knowingly collect PII from children under the age of 18 nor do we target our Services to children under the age of 18.

Our business operations and the computer servers that handle data collected via the Services are hosted in the United States. If you are accessing or using the Services in the European Union or other regions with laws governing data collection and use that may differ from US law, then please note that your personal information will be transferred to the United States and you consent to such transfer.

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We do not share your PII with third parties for direct marketing purposes unless you provide us with consent to do so.

The Following Applies to Individuals Whose Personal Data Falls Under the Jurisdictions Subject to the E.U.’s General Data Protection Regulation (GDPR):

myDevices is the Data Controller for your personal data. Your consent to our use of the personal data provides myDevices with a lawful basis for such use. We will retain the personal data indefinitely unless you instruct us to delete it or we inform you otherwise. If you feel that there is a problem with how the personal data has been handled, you have the right to register a complaint with a supervisory authority.

Notification of Changes

This Privacy Policy was last updated on May 31, 2018. We reserve the right to modify this Privacy Policy at any time, effective immediately upon the posting of such changes. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please check this page periodically or access this Privacy Policy through the Services. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Opt-Out / Unsubscribe from Email Marketing

You can access the Website without providing any PII. However, you may not be able to use certain features (such as registering, opening an account or making purchases) without providing PII. Please visit unsubscribe@mydevices.com here if you would like to discontinue receiving marketing-related e-mails and opt-out of certain uses of your PII by myDevices.

How to Contact Us?

If you feel that we are not following our stated privacy policy, or to be removed from our mailing list, you may contact us at support@mydevices.com.